Compliance
This page publishes the Privacy Policy and Terms of Service for Queiros.
Last updated: March 24, 2026
Privacy Policy
This Privacy Policy describes how Queiros collects, uses, stores, and protects the personal and operational information processed when using the platform.
1. Information we collect
- Account data, such as name, email, phone, and organization.
- Content submitted by users on the platform, including text, audio, images, video, documents, and associated metadata.
- Technical and usage data, such as device identifiers, activity logs, access dates and times, and system events.
2. Purposes of processing
- Provide, maintain, and improve the service.
- Process information to turn unstructured content into usable records.
- Manage security, support, audits, abuse prevention, and legal compliance.
- Communicate relevant changes to the service or these policies.
3. Legal basis
We process data as needed to perform the service contract, comply with legal obligations, address legitimate operational and security interests, and on the basis of consent where applicable.
4. Organizational data ownership and control
Information generated within an organization belongs to that organization. Access and administration of that data are managed within the account's organizational scope.
5. Data sharing
We do not sell personal data. We may share information with third parties when needed to operate the service, comply with legal obligations, or follow instructions from the user organization. When external providers are used, they operate with adequate security measures and under their own policies, independent of Queiros. Queiros is not responsible for errors, failures, or breaches attributable to such third parties.
6. Retention
We retain information for as long as needed to provide the service, comply with contractual and legal obligations, resolve disputes, and maintain security and audit records.
7. Security
We apply reasonable technical and organizational measures to protect information in transit and at rest. No system is completely infallible, so absolute security cannot be guaranteed.
8. User rights
Users may request access, rectification, update, or deletion of their data, where legally applicable. They may also request restrictions or object to certain processing, in line with applicable regulations.
9. Minors
The service is not directed to minors without appropriate legal authorization. Information uploaded without a valid legal basis may be removed.
10. Changes to this policy
We may update this Privacy Policy. The current version is published on this page with its update date.
11. Contact
For privacy questions or to exercise your rights: admin@queiros.com.ar
Terms of Service
These Terms of Service govern access to and use of Queiros. By using the platform, the user accepts these terms.
1. Use of the service
Queiros allows users to capture, process, and organize operational information. Users agree to use the service in accordance with the law and these terms.
2. Account and responsibilities
- Users are responsible for the confidentiality of their credentials.
- The organization administers permissions, roles, and internal use of the information.
- Users must keep their account data reasonably up to date.
3. Acceptable use
It is not permitted to:
- Use the platform for illegal or unauthorized activities.
- Attempt to access systems, accounts, or data of third parties without authorization.
- Interfere with the availability, integrity, or security of the service.
- Upload content that infringes third-party rights or applicable regulations.
4. Data and content
The user organization retains ownership of its data. Queiros processes that information to deliver the service and to fulfill operational, security, and legal purposes.
5. Integrations and third parties
If the organization enables third-party integrations or services, their use is subject to the policies and terms of those third parties, independent of Queiros. Queiros is not responsible for failures, interruptions, or errors originating in third-party systems.
6. Availability and changes
We may modify or update functionality to improve the service, security, or legal compliance. We may also perform scheduled or corrective maintenance.
7. Suspension and termination
We may suspend or terminate access in case of breach of these terms, security risks, legal requirements, or abusive use of the service.
8. Limitation of liability
To the maximum extent permitted by law, Queiros shall not be liable for indirect, incidental, special, or consequential damages, nor for losses arising from use, inability to use, interruptions, or results of automatic processing that must be validated by the user organization.
9. Changes to the terms
We may update these terms. The current version is published on this page with its update date.
10. Contact
For legal questions or about these terms: admin@queiros.com.ar